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Please check your documents when you
receive them. Call us immediately if you have any questions.
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RECONFIRMATIONS: Domestic: We
recommend that you reconfirm all flights prior to departure and at each point of
your stopover. This will give the airline the chance to advise you of any changes
that may have occurred in your itinerary. International: You MUST reconfirm your
continuing or return reservations at least 72 hours prior to flight time at each
point or stopover or your reservations may be cancelled.
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CHECK IN: We suggest the following
check in times for airline travel. Domestic 90 mins prior to departure. International
120 minutes prior to departure. Check in, is defined as the time you present yourself
at the airline check in counter, NOT the time you join the check in line. Check
in later than these times may result in denied boarding with no compensation being
due.
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BAGGAGE ALLOWANCE: Baggage allowance
changes often and the best source of information is the airline website. In general
for air travel whose beginning or ultimate destination is the USA, Canada, Mexico
and most of the Caribbean Islands, the piece system is in operation. Economy class
passengers may check up to 2 pieces of luggage, neither piece to exceed 50lbs/23kg.
International First & Business class passengers are usually permitted extra
baggage allowances. Please ask us to reconfirm this for you. This applies to USA
transit passengers also. International passengers whose flights no way touch the
countries mentioned above are subject to the weight system. Economy class passengers
are usually entitled to 1 piece of baggage not to exceed 50lbs/23 kg, Business Class
passengers are allowed 66lbs/30kg and First Class passengers 88lbs/40kg. Carry on
baggage varies by airline company. Please check with the airline website to help
you plan this. For permitted items in your carry on bags, please go to tsa.gov
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OVERBOOKING: Airline flights
may be overbooked, A person denied boarding on a flight may be entitled to compensation.
The rules for denied boarding are available at the airline’s ticket counters.
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CHANGES OR CANCELLATIONS: To
change or cancel your flight itinerary, call us or the airline you are scheduled
to take. If canceling, return unused tickets to us for refund or credit. Most tickets
have a penalty for change or cancellation. Be sure you understand these restrictions.
IF you change your plans en-route, call us so we may apply the value of your unused
ticket to your new itinerary. If you are holding a guaranteed hotel or car reservation,
you must call us or the company directly before the time limit stated to prevent
no-show charges. Deposits and cancellations for tours and cruises are subject to
the vendor’s cancellation policies.
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INSURANCE: Airline & other
travel supplier’s insurance have limited liabilities. Your personal insurance may
not provide adequate coverage. We strongly recommend travel insurance.
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LOST TICKETS: Lost, stolen or
destroyed tickets must be paid for until a refund is obtained from the issuing airline,
subject to an airline imposed service charge.
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PREPAID TICKETS: If your travel
arrangements involve a request for prepaid paper airline tickets, picked up by the
passenger at the airline ticket counter, there will be a mandatory charge levied
by the airline as a non refundable service charge.
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PASSPORTS & VISAS: A valid
passport is required for International travel. Some countries require a passport
to be valid for at least 6 months AFTER you return. Visas are required for certain
countries. Securing correct and valid travel documents is the responsibility of
the passenger and NOT of this travel agency. We will advise & assist as much
as is possible. Lack of correct documentation is NOT a valid reason to obtain a
refund.
DISCLOSURE NOTICE
This Agency is acting as an intermediary
and agency for suppliers (“principles” identifies on the accompanying documents)
in selling services, or in accepting reservations or bookings for services which
are not directly supplied by the Travel Agency (such as air carriage, hotel accommodations,
ground transportations, meals, tours, cruises, etc.). This Agency, therefore, shall
not be responsible for breach of contract or any intentional or careless actions
or omissions on the part of such suppliers, which result in any loss, damage, delay
or injury to you, your travel companions or your group members. Unless the term
“guaranteed” is specifically stated in writing on your ticket, invoice or reservation
itinerary, we do not guarantee any of such suppliers’ rates, bookings or reservations.
This Agency shall not be responsible for injuries, damages or losses caused to any
traveler in connections with terrorist activities, social or labor unrest, mechanical
or construction difficulties, diseases, local laws, climate conditions, abnormal
conditions or developments, or any other actions, omissions or conditions out side
of this Travel Agent’s control. By embarking upon his/her travel, the traveler(s)
voluntarily assumes all risks whether expected or unexpected. Traveler is hereby
warned of such risks and is advised to obtain appropriate insurance coverage against
them. Your retention of tickets, reservations or bookings after issuance shall constitute
consent to the above, and an agreement on your part to convey the contents hereof
to your travel companions or group members.
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